Membership
Choose your level of trust
Every RooMate account is free forever. Higher tiers unlock through extra verification, not payment — so a profile's badge always reflects real, checked signals.
Member
Everyone gets this for free.
Free
The starting point
Trust signal: You know they're a real person.
- ID checked
- Email verified
- Compatibility quiz
- Browse all listings
- Consent-based matching
- Free forever
Verified
They've chosen to verify more of their identity.
Free
More proof
Trust signal: More verification. More confidence.
- Everything in Member
- Phone verified
- Photo matches ID· Coming soon
- Extra profile information
- Airbnb profile linked
Trusted
They've gone through our most thorough checks.
Free
Our highest level
Trust signal: Our highest level of trust.
- Everything in Verified
- Video verification· Coming soon
- Reference checked· Coming soon
- Social profile linked· Coming soon
- Optional background check· Coming soon
Feature comparison
Rows marked Coming soon are part of our tier promise but not yet live. We won't imply they're available until they ship.
| Feature | Member | Verified | Trusted |
|---|---|---|---|
| Completed RooMate signup | |||
| Email verified | |||
| Government ID verification (passport/national ID — checked, not stored long-term) | |||
| Lifestyle & personality compatibility quiz | |||
| Browse all listings | |||
| Consent-based matching | |||
| Phone number verified (SMS code) | |||
| Profile photo matches ID (reviewed) | Coming soon | Coming soon | |
| Airbnb profile linked | |||
| Additional profile completeness signals | |||
| LinkedIn profile linked | |||
| Live video verification (AI-assisted, optional human review) | Coming soon | ||
| Reference check (previous flatmate, landlord or employer — verified by RooMate) | Coming soon | ||
| Instagram or Facebook linked | Coming soon | ||
| Optional criminal background check | Coming soon |
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Founding members: Trusted Member, free forever
The first 50 members get full Trusted Member access at no cost, for life.
Claim my spotCommon questions
Do I have to pay for anything?
No. Every RooMate tier is free. Higher tiers are unlocked through extra verification steps — never a paywall.
Is my government ID stored?
No. Your ID is checked by our verification partner and only the outcome (approved / rejected) is kept. Full details are in our privacy policy and the "How is my data protected?" FAQ on the homepage.
Can I upgrade later?
Yes. Add verification signals from your account page whenever you're ready and your badge updates automatically.