FAQ

Questions, answered.

Is RooMate free?+

Every RooMate member gets full access for free, forever — including government ID verification (a quick check of your passport or national ID, never stored long-term), the lifestyle compatibility quiz, and browsing all listings. Free forever for the first 50 founding members, who get our highest Trusted Member benefits at no cost.

What's included in the free Member tier?+

Every RooMate member gets full access for free, forever — including government ID verification (a quick check of your passport or national ID, never stored long-term), the lifestyle compatibility quiz, and browsing all listings.

Is RooMate an estate agency?+

No. RooMate is not an estate agency and not a traditional listings platform. It is a trust-based matching platform.

How is RooMate different from Facebook groups?+

RooMate is built around consent-based introductions, profile verification, and compatibility. Instead of sorting through random posts, users get a more intentional and trusted matching experience.

What is the Trust Badge?+

The Trust Badge shows how complete and verified a profile is. It helps people feel more confident before agreeing to an introduction.

Is RooMate only for women?+

RooMate is currently launching with a women-first approach in Athens in order to build a stronger trust-based early community.

Can I sign up if I identify as a woman?+

Yes. RooMate is built for anyone who identifies as a woman, including trans women. Our women-first community is based on identity, not biology — everyone goes through the same ID verification and profile process, and everyone is welcome on that basis.

How are landladies verified?+

Landladies go through the same government ID verification process as everyone else on RooMate — a quick check of their passport or national ID, not stored long-term.

Is RooMate available outside Athens?+

RooMate started in Athens and is now open across Greece — Thessaloniki, Patras, Larissa, Volos, Ioannina, Crete and the islands — plus Paris and London.